At Release and Renew Mental Wellness, our top priority is protecting your privacy. In this privacy policy outline we handle your personal health information in a timely manner with relevant legal standards such as the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you agree to the terms outlined below.

Information We Collect

We are committed to protecting your privacy when using our website and services. The personal information that we collect are your name, e-mail address, phone number, mailing address, health and medical information, and billing details. We collect this information in order to schedule appointments with you about our services, to manage billing and process payments, and to improve experience with third parties, expect as necessary to provide our services. When using our website, you consent to collect and use your personal information as outlined in this policy.

How We Protect Your Information

We collect and use your personal information to operate this website and deliver services that you are requesting. The practice uses your personally identifiable information to schedule and remind you about appointments, process billing and insurance claims, comply with legal requirements, and communicate regarding your care. We only share your information, when necessary, with your consent or as required in your care, for billing purposes with your insurance company, and in case of emergencies to ensure your safety. In this practice we do not use sensitive personal information, such as race, religion, or political affiliations without your consent.

How we use your Information

We use various measures to perform safety with your health and personal information. All electronic records are encrypted. Only authorized individuals have access to your information. All hard copies of records are stored securely. Personal information that is transmitted to the website is protected by the use of Secure Socket Layer (SSL) and Transport Layer Security (TLS). When booking with us we use systems called Intake Q. Intake Q is protected by SSL and TLS.

Cookies and Online Tracking

This website uses “cookies” to help with your online experience. Also known as HTTP cookies is a data that is a small text file to save browser and data information to help with your online experience.  Cookies aren’t known to give your computer viruses. At this practice we use cookies and other tracking technology for the use of functionality and performance analysis. There is an option to opt out of cookies by changing your browser setting

Confidentiality

Changes to This Policy

Discussions between a therapist and a client are confidential. No information will be released without your written consent unless mandated by law. Possible exceptions to confidentiality include but are not limited to the following situations: (can vary by state).

• Abuse and neglect of children
• Abuse neglect of elderly or dependent adult
• Danger to self or other
• Court orders
• Professional misconduct
• National Security Investigations

We may update this policy now and then. Any changes will be posted on our website, and the effective data will be updated.

Contract Information

Please contact us by phone at 410-376-8728 or e-mail at info@releaserenewmentalwellness.com