Effective Date:01/01/2025
At Release and Renew Mental Wellness, LLC, your privacy is our top priority. We are committed to protecting your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and all other relevant laws. By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you use our website, client portal, or services:
Name, email, phone number, and mailing address
Health and medical information you provide
Medications, allergies, and treatment history
Billing and insurance details
Technical data (such as IP address, browser type, and cookies)
How We Use Your Information
Your information is used to:
Schedule and manage appointments
Deliver psychiatric and counseling services
Process billing and insurance claims
Communicate with you regarding your care
Maintain compliance with legal requirements
We will never sell or share your information with third parties for marketing purposes.
How We Protect Your Information
All electronic records are encrypted
Only authorized staff have access to your information
Physical records are stored securely
Our client portal (IntakeQ) uses SSL and TLS encryption to protect transmitted data
Confidentiality
Discussions between clients and providers are confidential. Information will not be released without your written consent unless required by law, including:
Suspected abuse or neglect of a child, elder, or dependent adult
Serious risk of harm to self or others
Court orders or legal proceedings
Professional misconduct reporting
National security or public health requirements
Cookies & Online Tracking
Our website uses cookies to enhance functionality and analyze site traffic. Cookies are small text files stored on your device and are not harmful. You can disable cookies through your browser settings if you prefer.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, with the effective date noted at the top.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
📞 Phone: (410) 376-8728
📧 Email: info@releaserenewmentalwellness.com
